If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. David Vuong Director of Social Media & Influencer Marketing at Rockstar Original Los Angeles Metropolitan Area 883 followers 500+ connections Join to follow Rockstar Original California. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now I am reaching out with a simple question: will they stand behind their satisfaction promise and send me the items I ordered, since they have been paid in full. So they lied to my bank and withheld info that it was not delivered intentionally and cut ties with me even though I have been an upstanding regular customer both before and after this happened. Rockstar when contacted by my bank, told them that the order had been delivered in order to capture the funds from the order, They showed my bank the tracking info for the barrel of sugar that I am 100% positive that they know I had received. Nobody was willing to truly hear me out so I took the next steps and called my credit card company and informed them of the situation,I got immediate credit to my account, while the bank researched to see if they could come up with a solution.Months go by and one day I'm just having a normal day when I see a deduction in my account for the amount I had disputed.So then I contacted rockstar which I have our conversations to see if they had any traction towards the order and I was told that since I contacted my back, they would no longer be willing to provide me with customer service,Here is the biggest issue. I also sent them images of the package I received, I waited about 4 weeks and then started to contact the company again looking for an update. So I then contacted rockstar to follow up I was told that they would follow up with ***** and it would take up to 8 weeks for me to get a resolution. contacted ***** who explained what happened and told me that the only way they could track down my package was to speak to the sender. It seems that during the repackaging process, some orders got messed up. When I finally received the package, it was not tracksuits. They did not package the order well according to ***** and it resulted in their package getting repackaged for delivery by *****. All sneakers are available in men’s’ sizes 6 to 13 in all colorways.I ordered 6 tracksuits from this company. Embroidered with Rockstar Original’s signature logo, the sneakers are crafted from synthetic leather with a rubber outsole and feature bright contrasting laces and a retro athletic aesthetic. The Rockstar Men High Top, which retails for $50, and Rockstar Men Low Top, which retails for $45, are both available in Inferno Red, Pure White, After Dark (black), and Volt Blue. Rockstar Original’s first Sneaker Collection offers a variety of styles, shades and designs, that ensure the perfect find for every customer. Like the denim that put Rockstar on the map, all of their new products are also 100% hand-painted and authentically designed in the heart of Downtown Los Angeles. As Rockstar Original continues to grow, its core values remain true. Initially branded as a denim streetwear fixture, Rockstar Original has grown into a full lifestyle fashion force committed to inclusivity, as it introduces a new collection of sneakers for men and plus size clothing for women. By Jerry Doby 0 Rockstar Original Launching Sneaker Collection & Plus Size Extension
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